Scattered information
Protocols, lab values, notes, schedules, and follow-up activity were spread across disconnected tools.
Healthcare software · Web and native iOS
Longevity & Peptide Clinic Platform
A multi-tenant clinic platform connecting operational workflows with a guided patient mobile experience—from protocols and lab uploads to check-ins, consent, messaging, and billing support.
Clinic operationsPatient mobile appMulti-tenant architectureAI-assisted lab extraction
The challenge
Replace fragmented clinical administration with one connected workflow.
Limited follow-through
Clinics needed a clearer way to understand adherence and patient-reported progress between visits.
Manual data capture
Lab uploads and intake information created repetitive administrative work and transcription risk.
Multiple clinics, isolated data
The product needed to support independent clinics through one scalable platform while keeping each tenant’s records separated.
A product ready to evolve
The existing codebase required stabilization, shared contracts, repeatable delivery, and production support processes.
Three connected surfaces
Designed around the people who operate and use the platform.
Platform operator
Onboard clinics, manage plans, configure shared settings, and support a growing multi-clinic product.
Clinic team
Manage patients, protocols, ePRO surveys, lab uploads, consultation notes, consent, messages, and billing workflows.
Patient
Follow treatment schedules, log doses, complete check-ins, upload results, receive reminders, and communicate with the clinic.
Patient journey
A guided experience between clinic visits.
01ReviewSee active protocols and schedules.
02TrackLog doses, adherence, and vial levels.
03ReportComplete ePRO check-ins and upload labs.
04ConnectReceive reminders and message the clinic.
Delivery approach
Stabilize the foundation, then connect web and mobile delivery.
Platform engineering
- Codebase audit and stabilization
- Type-safe shared API contracts
- Multi-tenant architecture
- Session and token-based access patterns
- Reproducible CI/CD workflows
Native iOS implementation
- HealthKit and Apple Wallet integration
- Push notifications and reminders
- Camera, image, PDF, and HEIC uploads
- TestFlight delivery
- Production backend connectivity
Selected capabilities
Clinic visibility without inventing data.
Protocol tracking
Patients can view schedules and record adherence through the mobile app.
Structured check-ins
ePRO workflows capture patient-reported information between visits.
Lab upload support
Images and PDFs can be uploaded, with AI-assisted extraction supporting structured review.
Messaging and consent
Secure communications, reminders, and digital consent workflows support traceable interaction.
Honest empty states
When health data is unavailable, the product can show a clear empty state instead of presenting mock values.
Outcome
A stronger foundation for clinic operations and patient engagement.
Digital Fractal helped move the product toward a stable, scalable platform model with coordinated web and mobile workflows, multi-clinic support, structured patient follow-up, and more reliable software delivery.
Build a connected platform
Turn a complex workflow into reliable software.
Explore app & software development
Conclusion
Digital Fractal helped transform a fragmented clinical workflow into a more connected, scalable, and patient-facing platform. By improving code quality, supporting multi-tenant architecture, developing the patient mobile experience, integrating device-level health capabilities, and establishing reliable deployment practices, we helped the customer move toward a repeatable platform model for longevity and peptide clinics.
