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Why the Canadian Trucking Industry Needs Digitization Now More Than Ever

Canadian Trucking Industry Needs Digitization

Almost every industry has been influenced by digitization. And with the advancement in software development, businesses are readily implementing digitization in their daily operations. Digitization offers various benefits like cost efficiency, ease of access to information, enhanced information security, and seamless data recovery. The same digitization can aid the Canadian trucking industry during emergency situations. For instance, it can help the Canadian economy in the current global pandemic situation of Covid-19. The trucking industry resides at the heart of the Canadian economy. And in the pandemic situation of Covid-19, the drivers on the road have put their life at risk to ensure that Canada’s supply chain remains open.

As drivers continue to keep our country functioning, digitization can help trucking businesses to not only ensure their drivers’ convenience and wellbeing but also other tangible business benefits

Why the Canadian Trucking Industry Needs Digitization Now

Digital technologies like IoT, big data analytics, and artificial intelligence are the future of Canadian trucking. And implementing these technologies ensures that the Canadian trucking industry will take a data-driven approach to facilitate their daily operations.

To Enhance Driver Safety

Businesses can use AI-embedded vehicles to enhance driver safety. For instance, they can integrate emotion recognition technology in trucks to detect driver fatigue. Artificial Intelligence systems can alert drivers when they are feeling dizzy or fatigue. Semi-autonomous vehicles can take-over driving in such situations and then alert drivers about the same.

IoT sensors can monitor vehicle health and alert drivers if any maintenance services are required. For instance, they can monitor engine temperature and alert drivers when a threshold level is reached.

To Maximize Vehicle Utilization

Under-utilization due to dynamic delivery schedules and mismatch between truck availability is one of the biggest challenges in the trucking industry. For instance, because of inefficient dispatching systems, trucks end-up travelling for pick-up without any load. Digital technologies like IoT can create an interconnected ecosystem and enhance truck utilization. IoT sensors can detect the exact location of trucks and send information to managers. Managers can assign shipment drops as well as pick-ups to the same truck driver. The trucks will then have drop shipments to deliver while they are travelling for pick-up, maximizing efficiency.

IoT devices can also weigh the current load of a truck and match it with its total capacity to determine how much more weight the truck can lift. This can help businesses to optimally use trucks.

To Enhance Customer Service

E-commerce is on the rise and the trucking industry is critical to transport goods ordered online. Digital technologies can help businesses enhance their services to e-commerce consumers. With digital ledger technologies like blockchain, trucking companies can provide complete transparency to customers about their purchased items. Consumers will then be able to know how their purchased item is shipped and at what time it will be delivered at their doorsteps.

Businesses can also develop their own custom applications. These applications can be used by customers to seamlessly rent a truck for shipment delivery or pick-up. Trucking organizations can also embed AI-enabled chatbots in their applications for customer service. Chatbots can provide round the clock customer service and reduce turnaround time. These chatbots can also enhance customer engagement. Machine learning algorithms enable chatbots to self-learn from previous conversations and orders. Using such data machine learning algorithms can detect patterns in customer purchases. Such data helps chatbots to enrich each conversation and make it more engaging.

To Improve Driver Health and Wellbeing

Technologies like computer vision can be used to monitor drivers and look for indicators of fatigue and other health issues. Drivers thus diagnosed can be treated in time, which can not only enhance their longevity but also enhance their performance. Similarly in situations like the present, computer vision-enabled cameras can detect the arrival of trucks after completing a shipment. They can trigger an alert to the relevant team that can disinfect the newly arrived trucks.

Trucking organizations can also use IoT wearables to monitor and facilitate drivers’ health. Long-distance travel can sometimes cause stress. And stress can impact mental as well as physiological health. IoT wearables can constantly monitor various health parameters of drivers. And whenever a threshold level is reached, they can trigger an alert to notify drivers and HR managers so that appropriate action and decisions are taken quickly.

To Develop New Business Models

Almost every organization today leverages data for making better decisions for its growth. And to leverage data, organizations need to create operating models that can leverage data to provide insights. Developing new digital business models will enable enterprises to create platforms that will help minimize supply chain inefficiencies, enhance demand-supply management, and improve connectivity across systems with the help of data analytics. This will help trucking businesses to become fully data-driven organizations.

Developing digital business models will also help companies to gather, store, and manage the abundance of data that will be required by digital technology systems to function. For instance, data can be used by AI systems for self-learning and enhancing its functionality.

Global emergency situations and pandemics such as Covid-19 can occur without any prior warnings. Shifting towards digitization can help the Canadian trucking industry to be prepared to face such emergency situations. But as mentioned earlier, digitization requires the implementation of advanced software in the IT infrastructure. Digital Fractal is a software development company that develops applications and software that can be readily implemented into your IT infrastructure. Our software development team offers custom-made solutions such as GIS/Mapping apps that are easy to integrate into trucks for efficient fleet management.