Mobile Apps
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June 11, 2019

6 Reasons You Need A Mobile App Maintenance Contract

Mobile App Maintenance Contract

Any successful business that uses a mobile app knows that app release is not the final step of running a mobile-friendly business. Along with mobile app development and release, you need to be mindful about app maintenance. Mobile app maintenance is a crucial and ongoing process that troubleshoots bugs and ensures a great user experience. However, maintaining mobile apps without an app maintenance contract can be increasingly tedious and time-consuming. A mobile app maintenance contract helps you constantly monitor your app to find bugs and other usability issues and fix them proactively. In this manner, a mobile app maintenance contract allows you to streamline your maintenance tasks. Hence, mobile apps development firms in Edmonton, Toronto, Ottawa, and all over Canada are may use mobile app maintenance contracts for their clients.

1) Bug Testing

You may have multiple clients who find bugs that are missed during mobile app development procedures. These bugs can negatively affect the user experience of an app. For instance, you may have come across “The app is not responding” message while using certain apps. After getting that message, you need to restart the app to use it again. Hence, the entire experience of using a mobile app becomes immensely inconvenient.

A mobile app development contract will help you monitor your app for bugs regularly. In this manner, you can encounter bugs and fix them before they become a major usability issue. Also, you can review user feedback for your mobile app to discover bugs that go unnoticed during mobile app development. Hence, a mobile app maintenance contract can ensure a bug-free app experience.

2) Adaptability

Android and Apple release major updates for their mobile operating systems every year. These smartphone manufacturers also release developer previews of their operating systems to help app developers adapt to the new OS. Using this early build, you can ensure that your mobile app is compatible with the latest release. However, this stage of mobile app development is complicated as new software versions can incorporate features and APIs that need to be included in a mobile app to improve usability. For instance, Android started using an advanced battery saving method called Doze which hibernates apps to conserve battery. This feature can stop apps from running in the background, which may delay notifications in certain apps. Hence, a developer has to be mindful of new features and reprogram their app for adaptability. For this purpose, a mobile app maintenance contract can help you ensure that your app is compatible with the latest OS versions.

3) Performance

App performance is a crucial aspect of mobile app development and maintenance. With numerous processors and a wide variety of RAM capacity used in smartphones, optimizing app performance can be a complicated task. Generally, flagship devices have the best processor and highest RAM available during the release, which makes it easier to run mobile apps that may not be optimized for performance. However, mid-range and inexpensive smartphones do not have high-end specs to support unoptimized apps. Hence, you need to ensure that your mobile app performs well even in older and inexpensive devices as multiple customer demographics may not use high-end flagships. A mobile app development contract can help you deliver a lag-free and intuitive app performance across every device.

4) Platform Dependence

In case you have released mobile apps on Android as well as iOS platforms, you need to ensure that your app utilizes integrated services and design languages of different operating systems. Android and iOS have their own unique look and specific features that differentiate these operating systems. Your mobile app must be consistent with the layout of the selected operating system and use newly added features to enhance user experience. For instance, Android had released a feature called Picture-in-Picture in Oreo that helps apps overlay their UI in a small window over other apps. Video players and Google Maps use this feature extensively to help users watch videos and use navigation while using other apps. Hence, mobile apps like video players and navigation apps must utilize this feature to enhance the user experience.

Different operating systems also have specific software libraries that need to be incorporated during mobile app development and maintenance. A software library includes prewritten programs and configurations to help developers upgrade their app. But, incorporating software libraries in a mobile app can be increasingly complicated. Hence, a mobile app maintenance contract can help you integrate platform-specific features and libraries in your app.

5) Display Constraints

Multiple smartphones have different screen sizes and resolutions, along with a notch or hole-punch for a front-facing camera. In fact, the latest Oneplus flagship, Oneplus 7 pro, has no bezels or notch and a display that supports a refresh rate of 90Hz. Therefore, you can see that every smartphone manufacturer is trying to apply unique design principles to their device. These unique designs can make mobile app development a complicated process.

A high-functioning mobile app must be compatible with every screen size and resolution and also support different notch sizes and hole-punch. Failing to do so, an app may have navigation elements or relevant information hidden behind a notch. To address this issue, a mobile app maintenance contract can help you adapt your app with various existing displays and display designs that will be released in the future.

6) Security and Privacy

Android and iOS add new security and privacy mechanisms with every release. Newly added security and privacy mechanisms may be incompatible with your mobile app. For example, with the advent of fingerprint authentication, relying on pin or password can be inconvenient and less secure for mobile app users. Hence, a mobile app maintenance contract can help you keep track of the latest security and privacy related updates and adapt to these changes.

A mobile app maintenance contract enables you to perform proactive maintenance procedures to ensure that your mobile app delivers a robust experience. However, creating a mobile app maintenance contract and executing it can be increasingly complicated. To address this issue, you can reach out to mobile app development experts at Digital Fractal in Edmonton.